Privacy Policy Notice

Humble Pranams to our Online Community. The Sri Raam Bhajana Mandiram  (SRBM) is a South African Hindu based Non-Profit Organisation, established on 14 February 1999.

We want to take our members and those in the community and “move” them from their current position or circumstances to a better place.

 Regardless of where they are in life (financially, professionally, emotionally, etc.), we want to move them to an improved situation.

As a registered Non-Profit Organisation, we are expected to follow certain rules and regulations set forth in legislative acts.

It is good governance for every organisation to have contractual agreements with their online community. However, at Sri Raam Bhajana Mandiram we believe that it’s more important for our online community to understand, first and foremost, our underlying philosophy, which is that we are here, and that this organisation exists, for the purpose of impacting people for eternity. This is our ultimate goal.

By visiting or engaging with us, either by use of our website, email, social accounts, telephone, etc you agree to be bound by all our Terms,Conditions and Policies set forth.


Privacy Policy Notice


  1. Introduction

Unless the context clearly indicates to the contrary, any capitalised term in this Privacy Policy shall bear the same meaning as defined in the Sri Raam Bhajana Mandiram’s General Terms which definitions shall be deemed to have been incorporated herein by reference.


  1. Compliance with Applicable Law

Protecting our online Recipients, Members, Browsers privacy is of utmost importance to Sri Raam Bhajana Mandiram. Accordingly, Sri Raam Bhajana Mandiram has developed this Privacy Policy in order to safeguard online recipients personal information and to protect the confidentiality thereof. In so doing, Sri Raam Bhajana Mandiram has taken cognisance of the provisions of the Constitution of the Republic of South Africa Act, 108 of 1996, the Electronic Communications Act, 25 of 2002 and the common law so as to ensure compliance with all relevant statutory requirements and best practice under South African law.


  1. No Liability for Unauthorised Disclosure

While Sri Raam Bhajana Mandiram will do all things reasonably necessary to protect the Customer’s rights of privacy whilst on the Sri Raam Bhajana Mandiram website, Sri Raam Bhajana Mandiram cannot accept any liability whatsoever for unauthorised or unlawful disclosure of our online recipients personal and confidential information made by third parties who are not subject to Sri Raam Bhajana Mandiram’s control.


  1. Personal Information

For purposes of this Privacy Policy, “personal information means the all online recipients name, surname, address, e-mail address, telephone number, cellphone number, ID number, physical address, company name, contact ID number, credit card or banking details.” who engages with any of our services.


  1. Consent to Collection

By accepting the Sri Raam Bhajana Mandiram’s Terms, online recipients consents to Sri Raam Bhajana Mandiram’s collection of personal information on an ongoing basis for the continued duration of their relationship with Sri Raam Bhajana Mandiram, subject to the limitations set out in this Privacy Policy.


  1. Types of Personal Information Collected

Sri Raam Bhajana Mandiram collects personal information when a recipient submits an application form to make use of Sri Raam Bhajana Mandiram’s Services, to become a member of Sri Raam Bhajana Mandiram or to respond to a Sri Raam Bhajana Mandiram survey. If you choose to pay for the Services you order from Sri Raam Bhajana Mandiram by way of debit order, Sri Raam Bhajana Mandiram will request your banking details to include in the periodic debit order transactions. Sri Raam Bhajana Mandiram also collects personal information for purposes of improving its Service offering and for purposes of increasing service efficiency.


  1. Cookies

We use cookie technology which comprises tiny pieces of data or a small text file that is stored on your computer’s hard drive and which contains information about you, so that the next time you visit the Sri Raam Bhajana Mandiram website, the cookie reminds us of who you are, enabling us to achieve our goal of providing a valuable online experience to you. You are able to however, disable this cookie technology in your Internet browser.


  1. Customer / Member / Online Recipient Data

The online recipient Data collected by Sri Raam Bhajana Mandiram is used solely in connection with granting you access to the website, to portals and for purposes of monitoring your use of the website so as to limit or prevent breaches of security. Sri Raam Bhajana Mandiram may also use information collected for research regarding the effectiveness of the Sri Raam Bhajana Mandiram website and related marketing and advertising efforts. Electronic communications will be sent by Sri Raam Bhajana Mandiram using the online recipients personal contact information to inform him of new products, important industry news or about general services provided by Sri Raam Bhajana MandiramSri Raam Bhajana Mandiram adheres strictly to permission-based email standards and as such all emails that are sent will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communication will be sent to the recipients.


  1. Service Announcements

In order for Sri Raam Bhajana Mandiram to fulfil its service obligations it is necessary to send out a strictly service related announcement. For instance, Sri Raam Bhajana Mandiram will send an email to relevant recipients if Sri Raam Bhajana Mandiram anticipates a service interruption as a result of system maintenance. Generally, online recipients may not opt-out of these communications. These communications are not promotional in nature.


  1. Disclosure of Personal Information

Subject to your right to withdraw your consent in certain instances, you agree that we may obtain your personal information and use it, for certain specified purposes, including for, Sri Raam Bhajana Mandiram marketing and contract administration as well as to enable us to collect your debit order payment. We will also provide personal information to law enforcement authorities in response to subpoenas and other lawful requirements where we believe that the disclosure of such personal information is necessary to identify, contact or institute legal proceedings against third parties who jeopardise the provision and rendering of the Services by Sri Raam Bhajana Mandiram.


Information collected from online recipients may be disclosed to independent contractors and business partners, including Sri Raam Bhajana Mandiram’s payment processors and mail marketing service provider, provided that they (i) have agreed to hold this information in confidence, (ii) do not use it for any purpose other than carrying out the service they are providing for Sri Raam Bhajana Mandiram, and (iii) observe Sri Raam Bhajana Mandiram’s information handling procedures.


  1. Retention of Personal Information

All personal information will only be retained for as long as it is necessary to fulfil the purposes mentioned in clause 10 above.


  1. Accurate and Up To Date

Sri Raam Bhajana Mandiram will use its best endeavours to keep the personal information it collects as accurate, complete and up to date as is necessary for the purposes mentioned in clause 10 above, and Sri Raam Bhajana Mandiram shall, from time to time, request the online recipient to update their personal information on the website or via other portals. You are able to review or update any personally identifiable information that we hold on you by accessing your account via our portals or by e-mailing us or phoning us. Please note that in order to better protect you and safeguard your personal information, we do take steps to verify your identity before granting you access to your account or making any corrections to your personal information.


  1. Security

Sri Raam Bhajana Mandiram uses encryption, firewalls and other security technology and procedures to help protect the confidentiality of your personal information and prevent unauthorised access or improper use thereof. All personal information is securely stored in Sri Raam Bhajana Mandiram’s recipients Database.